Due to the popularity of our unique services, we highly recommend you make a reservation in advance for any of our relaxing spa treatments. However, we will always do our best to accommodate your requests and walk-in’s. A major credit card is required to hold your reservation(s).
24-Hour Cancellation Policy
If you need to cancel a reservation or reschedule one, we require 24 hours notice for individual services and packages. Appointments Cancelled or No Shows in less than the required time will be billed 50%. Late arrivals will result in a shortened appointment.
Appointments booked for the same day are considered confirmed and cannot be cancelled, to adhere to our strict 24-hour cancellation policy or full payment is required.
Arrival Time for your scheduled appointment: - Please arrive ten (10) minutes before your scheduled appointment time in order to ensure a proper full service.
All spa guests must be 12 years of age or older. Guests under 18 years of age must be accompanied by a parent or guardian.
Our Spa Provides Great Services for Every One. However, We Do Have Special Considerations for Those Under the Age of 18 Years Old.
The Spa recommends that Minor children be scheduled with the same gender therapist. However, a Parent or Guardian may request a different gender with written approval via the Minor Parental Permission Form. Again, this form must be signed and dated by the Parent or Guardian in the presence of The Spa staff member.
Any woman pregnant, must provide a doctor’s note, approving our spa treatments.
Please advise us upon booking of any allergies, ailments, disabilities, high blood pressure, pregnancy or if a wheel chair access is required. Consumption of alcohol before, during or directly after particular spa treatments such as massages, body treatments and facials is not recommended.
Gift Certificates/Cards Policy:
Gift Certificates/Cards cannot be returned or refunded. All sales are final for gift certificates/cards. Gift Certificates/Cards can be of a service, a package and a cash value. Cash Value Gift Certificates/Cards may be used on both services and products.
They do not expire. Gift Certificates/Cards are treated as cash, if lost or stolen, they are not replaceable.
Our Spa prefers Cash, Visa, Mastercard, Amex and Discover. We do not accept checks.
All policies are subject to change according to Spa management.
We recommend an email address, so we can email you Spa updates, Specials, Coupons,
Closings or Vacations.
To tailor the client’s experience based on initial interview information, as well as feedback during the treatments, to ensure your comfort and satisfaction.
Have a question or need to make an appointment? Simply fill in the form below and we will contact you shortly.
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565 Jericho Tpke.
Syosset, NY 11791
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